Privacy Policy

Last Updated: November 2, 2026

This Privacy Policy explains how Meiqieyu Technology (Haikou Longhua District) Co., Ltd., operating the online store Pexmilo (https://Pexmilo.com), collects, uses, stores, shares, and protects personal information when you visit our website, browse products, place orders, contact customer service, or otherwise use our services.

We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy also explains how third-party service providers, including Shopify, payment processors, shipping providers, analytics services, and advertising partners such as AppLovin, may collect or process information in connection with our website and advertising activities.

By using Pexmilo, you acknowledge the practices described in this Privacy Policy, subject to your rights and choices under applicable privacy laws.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

1.1 Information You Provide to Us

When you place an order, contact customer service, create an account where available, or subscribe to communications, you may provide personal information such as:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Order and purchase information

• Account information, where applicable

• Customer service communications

• Return, refund, and exchange request information

• Product reviews or feedback

• Other information you voluntarily provide

1.2 Payment Information

When you purchase products through Pexmilo, payments are processed through the payment methods and third-party payment providers available at checkout.

Depending on the payment method, payment providers may collect and process:

• Payment card information

• Billing details

• Transaction amounts

• Payment authorization information

• Payment verification details

• Transaction references

Payment providers process this information according to their own privacy policies and security practices.

We do not necessarily receive or store complete payment card information on our own systems.

1.3 Information Collected Automatically

When you visit or interact with our website, we and certain third-party service providers may automatically collect technical and usage information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Language settings

• Pages and products viewed

• Referring websites and traffic sources

• Date and time of website visits

• Website navigation and interaction information

• Shopping cart activity

• Cookie identifiers

• Device or advertising identifiers, where applicable

• Approximate location derived from technical information

• Advertising and campaign interaction information

This information helps us understand website usage, maintain website functionality, improve customer experience, and measure advertising performance where permitted.

2. How We Use Personal Information

We may collect and use personal information for the following business and operational purposes:

• Processing and managing customer orders

• Confirming purchases and payments

• Verifying transactions

• Arranging order fulfillment

• Preparing and delivering shipments

• Providing order tracking information

• Processing eligible returns and refunds

• Handling damaged, defective, or incorrect product claims

• Responding to customer service inquiries

• Communicating important order information

• Maintaining customer accounts where available

• Improving website functionality and performance

• Understanding customer preferences and shopping behavior

• Analyzing website traffic and visitor interactions

• Detecting and preventing fraud

• Maintaining website and transaction security

• Providing marketing communications where permitted

• Measuring advertising and campaign performance

• Performing advertising attribution and analytics

• Complying with applicable legal and regulatory obligations

We process personal information based on applicable legal grounds, which may include contractual necessity, legitimate business interests, consent, and compliance with legal obligations, depending on the circumstances and applicable law.

3. Orders, Payments, Shipping, and Returns

When you place an order through Pexmilo, we collect and process information necessary to complete your purchase and provide related services.

This may include your name, email address, telephone number, billing information, shipping address, order details, and transaction information.

We may share relevant information with payment providers, fulfillment facilities, shipping carriers, and logistics partners to complete your order.

Our standard delivery arrangements are:

• Order Processing Time: 1–3 business days.

• Estimated Shipping Time: 12–15 business days.

• Estimated Total Delivery Time: 13–18 business days.

These timeframes are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on destination, carrier operations, customs processing, and other circumstances.

For eligible returns, Pexmilo provides a 30-day return period from the date of delivery, subject to the eligibility requirements and applicable consumer protection laws.

If a product arrives damaged, defective, or incorrect, customers may contact our customer service team with their order number, a description of the issue, and supporting photographs.

Depending on the circumstances, an appropriate resolution may include:

• Replacement of the affected product

• Exchange for an eligible product

• Partial refund

• Full refund

Approved refunds are generally issued to the original payment method.

For complete information, please refer to our Shipping Policy and Return & Refund Policy.

4. Cookies and Similar Technologies

Pexmilo and certain third-party service providers may use cookies and similar technologies when you visit our website.

These technologies may include:

• Cookies

• Pixels

• Tracking tags

• Scripts

• Local storage

• Device identifiers

• Advertising identifiers

• Similar online tracking technologies

4.1 Essential Cookies

Essential cookies support necessary website functions, including:

• Shopping cart functionality

• Checkout operations

• Website navigation

• Session management

• Website security

• Order processing

These technologies help our online store operate properly.

4.2 Functional Cookies

Functional cookies may remember certain customer preferences, such as:

• Language preferences

• Website settings

• Shopping preferences

• Previously selected options

They help provide a more convenient shopping experience.

4.3 Analytics Cookies

Analytics technologies help us understand how visitors interact with our website.

They may collect information about:

• Website traffic

• Popular pages and products

• Visitor behavior

• Navigation patterns

• Website performance

• Customer interactions

We use this information to evaluate and improve our website.

4.4 Advertising Cookies

Advertising and tracking technologies may be used, where permitted, to:

• Measure advertising performance

• Understand interactions with advertisements

• Attribute website visits and purchases to advertising campaigns

• Measure conversion events

• Analyze marketing effectiveness

• Support advertising analytics

• Help identify fraudulent advertising activity

4.5 Managing Cookies

You may manage certain cookies through your browser settings and, where available, privacy or cookie preference controls on our website.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

You may withdraw or change your consent through available privacy controls where applicable.

Please note that disabling certain cookies may affect shopping cart functionality, checkout operations, or other website features.

5. Advertising, Analytics, and Data Sharing

We may work with third-party advertising, analytics, attribution, measurement, and technology providers to support our website and advertising activities.

Depending on the services used and how they are implemented, certain information may be collected, processed, or shared with these providers.

Such information may include:

• IP address

• Browser information

• Device information

• Cookie identifiers

• Advertising identifiers

• Website interaction information

• Pages and products viewed

• Referral information

• Advertising interactions

• Campaign information

• Purchase and conversion events

• Other technical and usage information

These providers may process information for purposes including:

• Measuring advertising effectiveness

• Analyzing campaign performance

• Attributing visits and purchases to advertising campaigns

• Understanding customer interactions with advertisements

• Improving analytics and measurement services

• Detecting fraudulent or invalid advertising activity

• Supporting advertising activities where permitted by law

Third-party providers may process information according to their own privacy policies, terms, and applicable legal requirements.

6. AppLovin Advertising and Data Processing

Pexmilo may work with AppLovin and its related services for advertising, campaign measurement, attribution, analytics, and related advertising activities.

Depending on how AppLovin services are implemented and used, certain information may be collected, processed, or shared with AppLovin, subject to applicable privacy laws, consent requirements, and available privacy choices.

Information involved may include:

• IP address

• Browser information

• Device information

• Device or advertising identifiers

• Cookie and similar technology information

• Website interaction information

• Pages and products viewed

• Advertising interaction information

• Campaign and attribution information

• Conversion and purchase-related events

• Other technical information associated with advertising measurement

AppLovin may process information for purposes including:

• Advertising measurement

• Campaign attribution

• Advertising performance analysis

• Conversion measurement

• Fraud prevention

• Analytics and related advertising services

AppLovin's processing of information is also subject to its own privacy practices and applicable terms.

For additional information about AppLovin's collection, use, and processing of information, please review its official Privacy Policy:

AppLovin Privacy Policy

Where applicable law requires consent for advertising cookies, pixels, scripts, or similar technologies, those technologies will be used subject to relevant consent requirements and privacy choices.

You may exercise applicable privacy rights and advertising opt-out choices through the mechanisms available under the laws of your jurisdiction.

7. Third-Party Service Providers

To operate Pexmilo and provide our services, we may share relevant personal information with trusted third-party service providers when reasonably necessary.

These providers may include:

7.1 Shopify and E-Commerce Services

Pexmilo uses Shopify technology to support our online store.

Shopify and related service providers may process information concerning:

• Website visits

• Customer interactions

• Shopping cart activity

• Orders and transactions

• Checkout information

• Device and technical information

Information processed by Shopify is subject to its applicable privacy practices and terms.

7.2 Payment Providers

Payment providers help authorize, verify, and process customer transactions.

They may process payment information, billing details, and transaction-related data according to their own privacy policies.

7.3 Shipping and Fulfillment Providers

Shipping carriers, warehouses, fulfillment facilities, and logistics partners may receive necessary information such as:

• Customer name

• Shipping address

• Telephone number

• Order details

• Delivery instructions

This information is used to prepare, ship, track, and deliver customer purchases.

7.4 Analytics and Advertising Providers

Analytics and advertising partners may process technical information, website interactions, advertising identifiers, and conversion events to measure website performance and advertising effectiveness.

These providers may include AppLovin and other applicable service providers.

7.5 Customer Communication Providers

We may use third-party communication services to send:

• Order confirmations

• Shipping notifications

• Transactional emails

• Customer service communications

• Marketing communications where permitted

7.6 Legal and Compliance Providers

We may disclose personal information when reasonably necessary to:

• Comply with applicable laws and regulations

• Respond to lawful requests

• Prevent or investigate fraud

• Investigate security incidents

• Protect our legal rights

• Enforce applicable agreements

• Complete permitted business transactions

We do not disclose personal information to unrelated third parties solely for their independent marketing purposes except where permitted by applicable law and subject to any required consent or privacy choices.

8. International Data Transfers

Pexmilo operates online and may use service providers located in different countries or regions.

As a result, personal information may be transferred to, stored in, or processed outside the country or region where you reside.

Different jurisdictions may have different data protection laws and requirements.

Where applicable law requires safeguards for international data transfers, we will take appropriate steps to address those requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods may depend on:

• Order and transaction requirements

• Customer service needs

• Return and refund procedures

• Fraud prevention and security requirements

• Accounting and tax obligations

• Legal and regulatory requirements

• The establishment, exercise, or defense of legal claims

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain processing activities

• Withdraw consent where processing relies on consent

• Opt out of certain marketing communications

• Opt out of certain advertising-related data processing where applicable

• Request information about how personal information is shared

• Exercise other rights provided by applicable privacy laws

These rights may be subject to legal exceptions, limitations, and identity verification requirements.

To submit a privacy-related request, please contact:

Email: service@Pexmilo.com

We will review and respond to eligible requests in accordance with applicable laws.

11. Marketing Communications

Where permitted by applicable law and where required consent has been obtained, we may send promotional communications about Pexmilo products, offers, and store updates.

You may unsubscribe from marketing emails using the unsubscribe link included in the communication or by contacting:

service@Pexmilo.com

Opting out of promotional communications does not prevent us from sending necessary transactional messages relating to:

• Orders

• Payments

• Shipping

• Returns and refunds

• Customer service

• Security matters

12. Data Security

We take reasonable administrative, organizational, and technical measures intended to protect personal information against:

• Unauthorized access

• Accidental loss

• Improper disclosure

• Unauthorized alteration

• Misuse

• Other security-related risks

We also work with service providers that support secure website operations and transaction processing.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their account credentials, devices, and personal information.

13. Children's Privacy

Pexmilo is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If you believe a child has provided personal information to us inappropriately, please contact:

service@Pexmilo.com

We will review the matter and take appropriate action where required by applicable law.

Additional protections for children and minors may apply under the laws of particular jurisdictions.

14. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other independently operated resources.

These third parties maintain their own privacy policies and data processing practices.

Pexmilo is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage customers to review the applicable privacy policies before providing personal information directly to third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations

• Website functionality

• Products and services

• Advertising and analytics technologies

• Third-party service providers

• Applicable legal and regulatory requirements

Updated versions will be published on this page with a revised effective date.

Where required by applicable law, we will provide appropriate notice of material changes.

We encourage you to review this Privacy Policy periodically.

16. Contact Information

If you have questions about this Privacy Policy, personal information, cookies, advertising technologies, or privacy-related requests, please contact us using the information below.

Store Name:

Pexmilo

Website:

https://Pexmilo.com

Website Operator:

Meiqieyu Technology (Haikou Longhua District) Co., Ltd.

Business License Entity:

Meiqieyu Technology (Haikou Longhua District) Co., Ltd.

Registered Address:

Unit 012, Zone D, Room F, 12th Floor, Beijing Building,
No. 56 Guomao Avenue, Jinmao Subdistrict, Longhua District,
Haikou, Hainan, China

Customer Service Email:

service@Pexmilo.com

Customer Service Phone:

+1 2792218103

Customer Support Response Time:

We aim to respond to customer inquiries within 24 hours on business days.

Thank you for visiting Pexmilo and trusting us with your personal information. We are committed to maintaining transparency, protecting customer privacy, and providing a reliable online shopping experience.